FAQs

What are the delivery charges for orders from the Online Shop?

Delivery fees vary according to the region and range from 25 to 50 dirhams

Which payment methods are accepted in the Online Shop?

We currently accept the following payment methods:
– Direct bank transfer
– Cash on delivery

How long will delivery take?

It takes about 24h to 72h

How secure is shopping in the Online Shop? Is my data protected?

We take the security of your online shopping experience seriously. Your data is protected through encryption, ensuring your personal information remains safe and confidential.

What exactly happens after ordering?

After placing your order, we will process and prepare your items for shipment. We will coordinate with our shipping partners to deliver your order to the provided address. You will receive updates on the status of your shipment, and once it arrives, you can start enjoying your new accessories.

How can I track my order?

Tracking your order is simple. You can easily track your order using the Order ID and the email address you provided during the purchase. Once your order is shipped, you will receive a confirmation email with a tracking link. Just click on the link or visit our website’s “Order Tracking” page and enter your Order ID and email address to get real-time updates on the status of your package.

Or reach out to us on WhatsApp