Our customers may exchange or return their purchases within 2 days from the delivery date of the order under the following terms and conditions:

  1. The goods to be replaced or returned are in good condition and can be displayed on their cover.
  2. The goods to be replaced or returned are not matching the ordered product and/or have defects and/or defects that are not apparent at the time of purchase.
  3. Shoes and accessories should be returned with original branded boxes, and placed inside a parcel box when being shipped.
  4. When trying on shoes please be careful not to leave traces on the shoe or damage the shoe box.
  5. Cosmetics and perfume must be returned without opening and/or using the product while maintaining no damage to the outer packaging.
  6. Socks and underwear are non-refundable nor exchangeable.
  7. You can change any product by choosing another size while taking care of the previously mentioned requirements.
  8. When the customer wants to return the order, the customer will bear the shipping cost

For more return and exchange inquiries, please contact our customer service via:

WhatsApp: +971 50 867 7279

Email: support@glamora-ar.com