Overview
Our customers may exchange or return their purchases within 2 days from the delivery date of the order under the following terms and conditions:
- The goods to be replaced or returned are in good condition and can be displayed on their cover.
- The goods to be replaced or returned are not matching the ordered product and/or have defects and/or defects that are not apparent at the time of purchase.
- Shoes and accessories should be returned with original branded boxes, and placed inside a parcel box when being shipped.
- When trying on shoes please be careful not to leave traces on the shoe or damage the shoe box.
- Cosmetics and perfume must be returned without opening and/or using the product while maintaining no damage to the outer packaging.
- Socks and underwear are non-refundable nor exchangeable.
- You can change any product by choosing another size while taking care of the previously mentioned requirements.
- When the customer wants to return the order, the customer will bear the shipping cost
For more return and exchange inquiries, please contact our customer service via:
WhatsApp: +971 50 867 7279
Email: support@glamora-ar.com